Virtual Phone Numbers

Anyone dialling your Virtual number thinks they are simply dialling another landline number,
but our “Follow Me” service means that you can make sure that the call ends up where you want to answer it.

Scroll down to see the benefits of using vitual numbers

What are Virtual Numbers?

Virtual phone numbers allow your business to present a Geographic (01,02) or Non-Geographic (03,08) to clients no matter the geographic location of your business.

For instance you can have a local landline number that rings straight to your mobile or any location you wish.

Web based Call Routing. It’s easy to change the routing of your inbound calls by simply logging into your online portal from your laptop, mobile or tablet.

Do you have an existing number that you want to keep?  We can port your existing landline number to the service.

Benefits

Here are a few reasons why our clients use cloud based Virtual numbers.

A PROFESSIONAL BUSINESS LINE FOR YOUR MOBILE

Small businesses using only a mobile number as point of contact run the risk of potential customers not calling them.

AUTOMATED TIME OF DAY ROUTING

Time of day routes can be automated so no more having to manually activate call diverts and switch on/off the out of hours voicemail.

CALL REPORTS

Call reporting enables you to track the effectiveness of your advertising spend, marketing campaigns and web sites. Track exactly how many calls you received or made on a specific number.

ROUTE CALLS TO VIRTUALLY ANY LOCATION

Businesses wanting to create a presence in a specific area can use a local geographic 01, 02 number which can route anywhere including landlines, mobiles, international locations PC softphones or iOs & Android softphone APPS

SCREEN YOUR CALLS

Features such as Call screening/call whisper can easily be activated so you know which number was called and can answer appropriately.

PRESENT YOUR LANDLINE CALLER ID FROM A SMARTPHONE

Using an iOS/Android VoIP APP user can make outbound calls* from a smartphone presenting your 01, 02, 03 or 08 business number as your caller ID.

*For best call quality us a WIFI connection. The quality of VoiP calls over 3G & 4G may vary.

Why Choose Phoenix Communications

  • Helping our clients migrate their telecoms to the cloud since 2001
  • Extensive range of voice and data services
  • Best in class service and support
  • 24/7 network monitoring
  • 24/7 UK based customer support team
Get in touch

Speak to one of our friendly team on 0800 107 9444

OR GET IN TOUCH