We’ve outlined below some of key reasons why enterprise customers are utilising Cloud PBX services.

1. Cost

Predictable monthly costs.  Cloud telecoms uptake has been dramatic due to the clear pricing model, but many companies with large numbers of  phone lines or multiple sites still don’t realise how much they can save by moving their communications to the cloud.  Rather than renting expensive ISDN30 lines and installing and maintaining a PBX phone system into each site the business pays a monthly charge on a “per extension” basis, paying only for what they use.  Some services include ‘free calls to UK landlines and UK mobiles’ which can significantly reduce call spend particularly calling mobile numbers.

2. Scalability

Scale up or down based on users. Anyone who has moved or expanded an on-premise PBX phone system knows just how difficult it can be. Whether a business is growing, moving or  down sizing, the cloud provides the flexibility and scalability the business needs now and in the future. The ability to add voice channels almost instantly helps IT staff manage their telecoms free of the traditional legacy system restrictions

3. Management

Outsource your IT support to the provider. The management of an on-premise solution can be very expensive. Because of the complexity of today’s communications systems, it can often take an entire IT department to manage on-premise PBX’s. Cloud-based communications can help alleviate the burden by eliminating maintenance, IT work load and some of the more costly internal infrastructure, including servers and storage systems.

5. Redundancy

For many businesses, uptime is paramount. To keep things running smoothly, they rely on the ability to enable remote workers & serve customers from any geographical location.  Our networks maximise uptime and coverage through multiple, remotely hosted data centres, helping our clients avoid costly interruptions and downtime. With an on-premise PBX phone system, hardware and software geographic redundancy can be challenging to deliver. But when multiple businesses share resources in a cloud environment, they get access to a level of redundancy that would be more expensive to procure with an on-premise solution.

4. Managed service solution

One supplier for everything. With cloud communications, the supplier manages communication systems off-site, and IT departments are freed up to focus on other high-priority issues.  With cloud telecoms the service provider handles all of the upgrades which are deployed through automatic software updates. This allows organisations to stay focused on their business and leave the management of their phone system with the supplier.

7. Simplicity & Mobility

Easy to use interface & Feature Rich Mobile Integration. With a cloud-based interface, it’s easy for employees to talk, chat, collaborate and connect anytime when they’re miles, apart. With cloud-based unified communications, remote workers have access to the full cloud phone system feature set from their mobile devices anywhere they go, just as if they were sitting at their desks. It opens up a whole new world of productivity and possibilities.

6. Disaster Recovery

Businesses are using the cloud to protect themselves from the affects of disasters. With cloud communications, they can get be up and running within minutes after a disaster, or in some cases, continue running the entire time. Providers can automatically reroute calls to remote locations and mobile phones if the office IP Phones are unavailable, maybe as a result of a connectivity failure or power outage at site.

Get In Touch

Speak to one of our team on 0800 107 9444