Cloud Phone Systems

Improved reliability, flexibility and control with a hosted phone system, compared to traditional telephony.

What is a cloud PBX system? Scroll down to read more

What is a Cloud Phone System?

Cloud phone systems offer all the benefits of a business phone system, without the need to buy, install & maintain a phone system.

As the investment of hardware has been made by the service provider, you simply pay a low monthly licence fee per user/extension. Features such as hunt groups, call diversion, voicemail, call recording, CRM integration, cloud-based audio/video conferencing can be added or removed with ease.

We work with the UK’s leading IP telephony vendors including:

Key Benefits

Key benefits of migrating your telecoms to the Cloud


As the service is hosted in the ‘cloud’ you do not need to buy, install, upgrade or maintain a PBX phone system. Combine this with no need for expensive out-dated analogue, ISDN2 or ISDN30 phone lines the total cost of ownership is signifcantly lower.


You can keep your existing number when relocating or take new numbers from any area code and extend your business reach.

MOBILE Integration

Link your smartphone directly to your Cloud PBX then make and receive calls as if working from the office on your office number


You only pay for what you need, when you need it, on a simple per extension basis. Add and remove extensions as and when required and your people can work from anywhere, any time. Mobile workers (via an App) can easily be twinned to their extension.


Combined with managed or dedicated VoIP connectivity our Hosted PBX services eliminate the effects of jitter, latency and packet loss to ensure great call quality.


Inclusive DR plans can route your calls to alternative locations in the event of a power failure or issue with your site connectivity.

Why choose Phoenix Communications?

  • As VOIP experts we have been helping our clients migrate their telecoms to the cloud since 1999
  • No Sales Targets: Unlike a ‘sales rep’ whose job is to make the sale and move on to the next sale, we work on your timescales to ensure the right solution is given and will take the necessary time to help you find it.
  • As an independent provider we work with various suppliers so if a combination of different suppliers’ products is the best fit for your business, we can coordinate all the orders as we represent them all.
  • We are friendly, honest, reliable and passionate about offering a high standard of customer service
  • Dedicated UK based customer services – no robots we promise!
Get in touch

Speak to one of our team on 0800 107 9444