From the 3rd of January 2018 Independent Financial Advisors (IFA’s) must record all telephone calls with clients or potential customers with any of the following activities:
reception and transmission of orders
execution of orders on behalf of clients
dealings over the telephone
making an investment decision in connection with discretionary mandate given by a client; or
transfer of financial instruments to or from accounts.

Our office IP phone systems are fully compliant with the new changes in MiFID II. Even our entry level business phone systems offer Call Recording with cutting edge features enabling you to record, store, find, playback and archive calls to meet these new requirements of compliance, including high level encryption.

We have developed a long term archiving solution for your iPBX platform. If you are interested in how it works and pricing please send me an email david@phoenixcommunications.co.uk

A link to our short guide is available here  MiFID II Guide

David Jones
Brighton, UK based VoIP specialist
m: 0777 333 7732
t: 01273 956111
t: 0800 107 9444
www.phoenixcommunications.co.uk